Property Administrator – Centurion Asset Management – Montréal, QC

Centurion est ravi d’annoncer que nous avons un grand nombre d’acquisitions à venir dans la région de Québec. Par conséquent. nous recherchons de nouveaux membres d’équipe pour ajouter à notre portefeuille croissant d’immeubles d’appartements résidentiels multifamiliaux à Montréal, Québec.

Relevant du gestionnaire immobilier, l’administrateur immobilier est responsable de l’exploitation, de la gestion, de l’administration et de la location professionnelles d’une communauté d’appartements Centurion.

Le directeur résident est responsable de la gestion de toutes les ressources, contrats, outils et fournitures connexes pour s’assurer que l’immeuble est géré de manière efficace et efficiente selon les normes établies et dans les limites des budgets établis.

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Responsabilité*
Développement des relations
Développer et favoriser des relations positives avec les collègues et les résidents. Assurer une résolution proactive et en temps opportun des préoccupations des collègues ou des résidents.

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Service à la clientèle*
Traitez de manière professionnelle et courtoise toutes les demandes, commentaires, plaintes ou préoccupations des résidents. Garantir un niveau élevé de satisfaction des résidents grâce à une attention constante et constante à la vision, à la mission et aux valeurs de Centurion. Promouvoir un fort sentiment d’appartenance à la communauté.

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Opérations en cours*
Opérer les propriétés conformément aux attentes des normes d’entreprise de Centurion et aux budgets annuels approuvés. Être responsable du respect de toutes les politiques et procédures de Centurion Property Associates. Répondre aux questions, préoccupations ou plaintes des résidents en temps opportun et avec compassion. Inspecter les appartements vacants pour s’assurer que la location est prête et effectuer les inspections d’emménagement/déménagement, le cas échéant. Veiller à la perception en temps opportun des loyers impayés. Préparer et administrer toute la correspondance écrite avec les résidents, y compris les avis de construction, en conservant à tout moment des enregistrements précis des communications dans le S: Drive. Assister le Property Manager dans la préparation des travaux et des bons de commande en y joignant les devis reçus des prestataires de services, faire le suivi des bons de maintenance au besoin. Assurer la liaison avec les fournisseurs et les prestataires de services externes, en leur permettant d’accéder aux bâtiments si nécessaire. Tenir à jour tous les inventaires et registres des bâtiments, y compris le forfait de fin de mois. Commercialiser, montrer et louer des appartements, répondre professionnellement aux demandes téléphoniques et « sans rendez-vous ». Fournir aux résidents potentiels des informations et des formulaires connexes, en aidant à remplir les demandes et à collecter les cautions de location. Effectuer des vérifications des références du propriétaire, traiter les vérifications de crédit ; remplissez et soumettez la liste de contrôle post-location. Informer personnellement tous les demandeurs de la décision du propriétaire concernant leur demande de location. Maintenir un espace de bureau ordonné et effectuer des tâches de bureau générales, y compris la photocopie, la numérisation et la télécopie de documents. Récupérer les colis et le courrier, ouvrir, trier et distribuer toute la correspondance entrante. Informez le gestionnaire immobilier de tout défaut ou problème constaté dans les bâtiments ou les propriétés qui nécessitent une attention particulière. Être accessible en personne ou par téléphone pendant l’appel pour fournir un service essentiel dans les situations d’urgence (incendie, inondation, blessure) à mesure qu’elles surviennent ou se produisent. Soyez pleinement conscient et compétente des procédures de sécurité incendie et de sécurité des personnes et exécutez-les en cas d’urgence. Compléter tous autres tâches assignées.

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Nous remercions tous les candidats de leur intérêt pour Centurion. Cependant, en raison du volume de candidats que nous recevons, seuls les candidats sélectionnés pour un entretien seront contactés.*

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Centurion Asset Management Inc. | Centurion Property Associates Inc. est un employeur inclusif et offrant des chances égales. Si vous avez besoin d’un logement pour personnes handicapées pour participer au processus de recrutement, veuillez nous envoyer un courriel. Nous répondrons à vos besoins en vertu du Code des droits de la personne de l’Ontario et du Québec._

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Who We Are*
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 11,000 multi-family apartment units and student housing beds across 28 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (“CFiT”) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.

Our Mission
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values
Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us
We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

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Overview*
Centurion is exciting to announce that we have a large number of acquisitions coming up in the Quebec area. As a result. we are looking for new team members to add to our growing portfolio of multi-family residential apartment buildings in Montreal, Quebec.

Reporting to the Property Manager, the Property Administrator is responsible for assisting with the professional management, administration and leasing for a portfolio of residential rental properties in Montreal, QC.

The Property Administrator is accountable for the management of all related resources, contracts, tools and supplies to ensure Centurion Property Associates real property assets are effectively and efficiently maintained to established standards and within established budgets.

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Responsibilities*
Relationship Development
Develop and foster positive relationships with co-workers, Vendors and Residents. Ensure proactive timely resolution of all co-worker, Vendor or Resident concerns.

Customer Service
Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations
Operate properties consistent with the expectations of Centurion’s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to at all times. Respond to Resident questions, concerns, or complaints in a timely and compassionate manner. Inspect vacant suites to ensure rent readiness and complete move-in/move-out inspections when applicable. Ensure the timely collection of outstanding rent monies. Prepare and administer all written correspondence with Residents, including building notices, maintaining accurate records of communications in the S: Drive at all times. Assist the Property Manager with the preparation of work and purchase orders by attaching the quotes received from service providers, following up on maintenance orders as required. Liaise with vendors and outside service providers, allowing them access to the buildings as necessary. Maintain all building inventories and logs, including the month-end package. Market, show and rent apartments, professionally responding to telephone and “walk-in” inquiries. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord reference checks, process credit checks; complete and submit the post-lease checklist. Personally notify all applicants of the Landlord’s decision regarding their application to rent. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Retrieve packages and mail, opening, sorting, and distributing all incoming correspondence. Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Be accessible in person or by phone while on call to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency. Complete other duties and tasks as assigned by the Property Manager.

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Requirements*

• Minimum Grade 12 education, some relevant post-secondary education preferred;
• Experience in Property Management considered an asset.
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

We thank all applicants for their interest in Centurion however, due to the volume of applicants we receive, only those selected for interview will be contacted.

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Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested._

Job Type: Full-time